Objective:

To provide CAHNR departments, units, and programs with professional website design services using the University’s approved platform, Aurora WordPress. This SOP will serve to 1) confirm the responsibilities of the CAHNR Office of Communications and the CAHNR unit requesting services; 2) determine the scope of services to be provided; 3) and establish the standard timeline for scheduling, coordinating, and executing website design, and for creating and launching the designed website to ensure deliverables meet the standards of the CAHNR Office of Communications and the desired outcomes of the CAHNR unit requesting service.

Scope:

This SOP applies to all website design services provided by CAHNR’s Office of Communications. Website design services provided by external agencies or individuals outside of CAHNR’s Office of Communications are out of the scope of this SOP.

Responsibilities/Roles:

Requestor: The individual/unit within CAHNR requesting website design services from the CAHNR Office of Communications using the project request form. The Requestor serves as the point of contact for CAHNR’s Office of Communications and the CAHNR Graphic/Web Designer to support all aspects of the process (e.g. submitting the request for service, discussing desired outcomes, coordinating with members of the unit as needed for content, etc.) The Requestor and their designees will be responsible for developing, implementing, and maintaining content in the website designed by CAHNR’s Office of Communications.

CAHNR Director of Communications: The CAHNR Executive Director of Communications will assign a CAHNR Graphic/Web Designer to provide website design services. The Executive Director will work with the Requestor and Graphic/Web Designer to determine the scope and timeline of the website design project.

CAHNR Graphic/Web Designer: The Graphic/Web Designer assigned to provide services will create high a quality website in accordance with University brand standards, web best practices, analytics, and accessibility requirements to support the desired outcomes. The Graphic/Web Designer will develop a design, help establish an appropriate sitemap, create mockup designs for review, and build out template pages. The Graphic/Web Designer will make go-live requests to ITS and will provide ongoing technical support for the Requestor and/or their designees from the requesting unit/department/program.

Timeline:

The CAHNR Office of Communications will respond to a request for website design services within three (3) business days upon receipt of the project submission form. The designed website will be scheduled at a mutually agreed upon time that is acceptable to both the Requestor and the CAHNR Office of Communications. The timeline for delivery will depend on the desired outcomes and the scale of the project.

Deliverables:

The Graphic/Web Designer will design a professional website using University branding standards on the approved platform, Aurora WordPress.